DAV National Service Office Continues to Serve Veterans

In the past year the Office has thrived under the management of myself and Joe Fuenger, my Assistant Supervisor. We have been able to be more productive thanks to the diligence of the staff which also includes Senior National Service Officer (NSO) William Garrett, and Karen Mielke. During the past year, the Milwaukee National Service Office has:

  • Filed 1186 new claims
  • Taken 627 new Powers of Attorneys
  • In FY 2018-2019 The Milwaukee Office has been credited with 30,443 Award Actions
  • Conducted 3021 interviews
  • Conducted 5650 VA File Reviews

Additionally, we are a pension center, which means we deal with Wisconsin and eleven other states for pension and death benefit claims. All this work has resulted in approximately $44,354,688.00 in monthly benefits. Counting monthly and retro-annual benefits together equals $312,770,759.00 in monetary benefits during this period.

We do not do this alone. Your Chapter Service Officers are part of this process. We appreciate you guys helping us out in the communities, spreading the word of DAV and bringing us new clients.

Mobile Service Office

The Mobile Service Office (MSO) reaches out to serve veterans where they live. It is staffed by a National Service Officer, and Department or Chapter Service Officer when available.

I encourage all DAV members, particularly Chapter Service Officers, to come out and visit when the MSO is in your area. Bring another veteran. At times, the National Service Officers can use the company and at other times, some help. It may be prove to be a useful learning experience for Chapter Service Officers. Our Staff can answer any questions you may have, or they can help you file claims.

Additionally, Chapter members can come out and solicit members while we are there, especially new veterans who haven’t either received benefits before or are not familiar with DAV. You might be able to get them involved in your Chapter.

This will be the final year of the traditional Mobile Service Office Program. Starting next year, we will be conducting Information Seminars instead. This will bring more flexibility to our outreach program, as we can do them throughout the year verses being on a set schedule of having the MSO available. If your chapter is interested in hosting an Information Seminar please contact me.

DAV National Service Office



This concludes the Annual Report. We anticipate another busy year, and with additional help from our Chapter Service Officers we can be even more successful in 2019-2020.

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